Help & Support

From the moment you arrive to the time you leave, every detail of your visit is cared for with utmost attention, ensuring a seamless and enjoyable experience. Our dedicated team is always on hand to make sure you feel safe, comfortable, and fully supported throughout your journey, leaving you with nothing but great memories and a desire to return.

General Assistance

Emergency Services

• Police: 100
• Ambulance: 108
• Fire Services: 101
• Our team will also assist in coordinating emergency response promptly.

Travel Assistance

Assistance is available for local transportation options, route guidance and directions, and pickup or drop coordination where applicable, and you may also connect with local drivers, bus services, or railway staff for extended travel support.

Medical Support

Health and safety are a top priority, with basic first-aid support available on-site and easy access to nearby hospitals, clinics, and medical stores, while ambulance services (108) can be contacted immediately in case of urgent medical attention.

Lost & Found Assistance

In case of lost items, please inform the nearest help desk or staff member immediately, provide detailed information about the item for quicker tracking, and if necessary, report the matter to the nearest police station.

Personal Safety Support

If you experience any discomfort or require assistance, please reach out to any staff member or security personnel immediately, as the park is continuously monitored to ensure a safe and secure environment for all guests.

Smart Tips for a Better Experience

• Save important contact numbers in your phone
• Carry a valid ID at all times
• Wear appropriate footwear for activities
• Stay mindful in crowded areas
• Follow all safety instructions & park guidelines
• Stay hydrated and take breaks when needed