Cancellation & Reschedule Policy

PARK

RESCHEDULE & CANCELLATION:

All bookings undertaken are non-refundable. District Gravity reserves the right to make exceptions at their discretion only when circumstances dictate.

RESCHEDULE POLICY:

There will be no charges for rescheduling the visit.
You can modify your bookings before 12 AM, one day prior to the original booking date. You will have a validity of 30 days for postponing.
Note: Modification of your tickets will be allowed free of charge only once per booking. Cancellation will not be allowed on modified bookings.

PARTIAL AND FULL CANCELLATION POLICY:

Cancellation charges applied as mentioned below:
- If you wish to cancel your booking before 48 hours of visit, 90% of the original amount will be refunded.
- If you wish to cancel your booking within 48 hours of visit, 75% of the original amount will be refunded.
- Above rates will also be applicable for partial cancellation.
- There will be no refund in the case of no show after 9 AM on the day of visit or after the date of visit.

HOTEL

ARRIVAL & DEPARTURE POLICY:

Check in: 1200 Hours. Early arrival is subject to availability. For guaranteed early check in, reservation needs to be made starting from the previous night.
Check out: 1100 Hours. Late check outs are available on request and subject to availability.

HOTEL CANCELLATION POLICY:

No cancellation charges are applicable in case cancelled 7 days prior to the arrival date on Best Available Rate. Bank charges applicable in case of any refund.
In case of cancellation made between 7 days to 48 hours prior to the arrival date, a cancellation charge of 25% of total booking will be charged.
In case of no show or cancelled within 48 hours of arrival on Best Available Rate, retention will be charged equivalent for full stay.
The reservation stands non refundable and non amendable during long weekends, festivals, Christmas / New Year period (Blackout dates: 20th December to 03rd January) and long weekends.
100 percent cancellation charges will be applicable and no amendment is allowed for the reservations made on Advance Purchase Rate, Website Packages or Best Available Rate with a promocode discount.

MODIFICATION POLICY:

Modification to existing booking can be made subject to availability of type of rooms on that date.
In case of change of dates for existing booking, reservation of rooms will be subject to availability.

REFUND POLICY:

Any refund will be returned only into the same Credit Card account, bank account, through EBS payment gateway or any other method which was used to send the advance. It may take up to 14 working days to refund the amount from the date of cancellation email.

CHILD POLICY:

Complimentary stay for two children up to 5 years of age on room only basis without extra bed.
Extra bed will be charged for children above 5 years.

NO SMOKING:

The Government of India has introduced a "No Smoking" rule for hotels, restaurants and all public places. This means smoking is prohibited in all parts of the hotel except in designated guest rooms. Should you want a smoking room, please inform us when you make your reservation.

LIMITATION OF LIABILITY:

We do not accept liability where any form of loss or damage whether by reason of death, injury, illness or otherwise. Any such loss caused by unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or where any loss or damage is due to an event which we could not have either foreseen or forestalled.

Induvanam does not accept any liability for any failure by the hotel to comply with these conditions where such failure is due to circumstances beyond its reasonable control.